CRED Customer Care | CRED Customer success team

How to Reach CRED customer care

There is no official CRED customer care number, but you can reach them via email. The CRED app customer care email address is support@cred.club.

There are two channels by which you may reach out to CRED support team.

CRED In-app option to create support ticket:

Click the 'profile' icon on the top left corner. In the subsequent window scroll down till end of page, here under "QUICK ACTIONS" you will find "support" option as in below image:

click on "support". Here you will find all your "open" and "resolved" cases. And a "FAQs" link which should contain answer to most of your typical queries. If some how you are still not able to find the answer relevant to your query, then you could choose the "need more help?" option, then select "other issues" (refer below screen)

In the following screen, just select "Write to us" and send your query. This will lead to creation of a new support ticket with CRED app customer care team. Usually you should get response to your query within two working days (You would also receive an email to your registered mail id, with the response received from CRED customer care team)

But from my personal experience, the existing FAQs provide a very comprehensive coverage on most aspects of CRED and there is a good chance there is already some information available about your query (you may also leave a comment here, I will try to revert back on it based on my understandings and knowledge of CRED working)

Reach out via CRED Customer email address:

This is the second option to reach to them, by sending an email to support@cred.club. Creating in a In-app support ticket may be a better option rather than leaving a email, as all queries would be linked to your account and you too have a better tracking and reference to it at a later point.

Trivia:

CRED officially calls its customer care team as "Customer success team". I would say the name suits them and assume any one would agree with it!!